1. Where is Bisadi based?
Bisadi is proudly based in the United Arab Emirates (UAE), and we ship worldwide.
2. What currency are your prices in?
All prices are listed in United States Dollars (USD).
3. How do I track my order?
Once your order is shipped, you will receive a tracking number via email.
4. Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of delivery for unworn and unwashed items. Sale items are final sale. For details, visit our [Returns Policy].
5. How long does shipping take?
- UAE: 1–2 business days
- GCC: 3–5 business days
- International: 5–10 business days
6. What if I received a damaged or wrong item?
Please email us at info@bisadi.ae with your order number and photos of the issue. We’ll resolve it promptly.
7. Do you offer custom sizing or made-to-order pieces?
At the moment, all pieces are available in standard sizes only. Stay tuned for future custom offerings.
8. Can I change or cancel my order?
Orders can only be modified within 12 hours of placement. Contact us immediately at info@bisadi.ae.